1560 - Updating Support Skills
 from Microsoft Windows NT 4.0
 to Microsoft Windows 2000

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Module 1: Installing Windows 2000

The Windows 2000 Platform

Microsoft Windows Hardware Compatibility List

Windows 2000 Readiness Analyzer

Best Practice Methods for Windows 2000 Domain Controller Setup

Directory Services Client Is Not Included with Windows Me

INFO: How Win9x DS Client Uses AD Site Information

Active Directory Client Extensions for Windows 95, Windows 98 and Windows NT Workstation 4.0

Windows 2000 Deployment Planning Guide

Module 2: Implementing DNS in Windows 2000

Windows 2000 DNS White Paper

DNS Records Registered by Windows 2000 Domain Controllers

Integrating Windows 2000 DNS into an Existing BIND or Windows NT 4.0-Based DNS Namespace

RFC 1034 Domain Names - Concepts and Facilities

RFC 1035 Domain Names - Implementation and Specification

RFC 1123 Requirements for Internet Hosts - Application and Support

RFC 1886 DNS Extensions to Support IP Version 6

RFC 1995 Incremental Zone Transfer in DNS

RFC 1996 A Mechanism for Prompt DNS Notification of Zone Changes

RFC 2136 Dynamic Updates in the Domain Name System (DNS UPDATE)

RFC 2181 Clarifications to the DNS Specification

RFC 2308 Negative Caching of DNS Queries (DNS NCACHE)

Module 3: Installing Active Directory

How to Configure an Authoritative Time Server in Windows 2000

How to Verify the Creation of SRV Records for a Domain Controller

Best Practice Methods for Windows 2000 Domain Controller Setup

How to Move the Ntds.dit File or Log Files

Module 4: Creating the Physical Structure of Active Directory

Secure Networking Using Windows 2000 Distributed Security Services

Global Catalog Server Requirement for User and Computer Logon

Directory Replication Basics for Windows 2000

Urgent Replication Triggers in Windows 2000

How Conflicts Are Resolved in Active Directory Replication

How to Disable the Knowledge Consistency Checker From Automatically Creating Replication Topology

Description of Bridgehead Servers in Windows 2000

The Role of the Inter-Site Topology Generator in Active Directory Replication

How to Optimize Active Directory Replication in a Large Network

Module 5: Administering Active Directory

How to Enable NTLM 2 Authentication for Windows 95/98/2000/NT

Enabling Strong Password Functionality in Windows 2000

Users Can Log in Using User Name or User Principal Name

Group Policy Application Rules for Domain Controllers

How Not to Save Cached Internet Files with Roaming User Profiles

Network Access Validation Algorithm and Example

Guest Account Able to View Security Information for other Users

Well Known Security Identifiers in Windows 2000

Module 6: Upgrading to Windows 2000

Module 7: Deploying Windows 2000 Professional by Using Remote Installation Services

Remote Operating System Installation Overview

Remote Operating System Installation

Step-by-Step Guide to Remote OS Installation

How to Create a Remote Installation Share for Windows 2000 Server

Module 8: Using Group Policy to Manage Desktop Environments

Introduction to Windows 2000 Group Policy

Implementing Common Desktop Management Scenarios

How to Modify the Default Group Policy Refresh Interval

Implementing Registry-Based Group Policy

Windows 2000 Desktop Management Overview

Introduction to IntelliMirror

Windows Script Host: A Universal Scripting Host for Scripting Languages

Module 9: Using Group Policy to Manage Software

Windows Installer Service Overview

Software Installation and Maintenance

How to Create Third-Party Microsoft Installer Package (MSI)

Overview of the Windows Installer Technology

Module 10: Installing and Configuring Terminal Services

Terminal Services Advanced Client

Licenses Required When Using Terminal Services Client Software

How to Transfer TS CAL from One Computer to Another

Event 52 When Starting Terminal Services

Problems Toggling Terminal Services to Application Server Mode

How to Install Office Disc 1 on a Windows Terminal Server

Module 11: Configuring Remote Access

Privacy Protected Network Access: Virtual Private Networking and Intranet Security

Windows 2000-Based Virtual Private Networking: Supporting VPN Interoperability

Virtual Private Networking: An Overview

Microsoft Windows 2000 TCP/IP Implementation Details

RFC 2284 PPP Extensible Authentication Protocol (EAP)

RFC 2716 PPP EAP TLS Authentication Protocol

Module 12: Securing Windows 2000

Security Configuration Tool Set

IP Security for Windows 2000 Server

Step-by-Step Guide to Internet Protocol Security (IPSec)

RFC 2401 Security Architecture for the Internet Protocol

RFC 2411 IP Security Document Roadmap

Module 13: Supporting DHCP and WINS

Dynamic Host Configuration Protocol for Windows 2000 Server

RFC 951 Bootstrap Protocol (BOOTP)

RFC 1112 Host Extensions for IP Multicasting

RFC 1534 Interoperation Between DHCP and BOOTP

RFC 1542 Clarifications and Extensions for the Bootstrap Protocol

RFC 2131 Dynamic Host Configuration Protocol

RFC 2132 DHCP Options and BOOTP Vendor Extensions

RFC 2236 Internet Group Management Protocol, Version 2

RFC 2730 Multicast Address Dynamic Client Allocation Protocol (MADCAP)

Windows 2000 Server Windows Internet Naming Service (WINS) Overview

RFC 1001 Protocol Standard for a NetBIOS Service on a TCP/UDP Transport: Concepts And Methods

RFC 1002 Protocol Standard for a NetBIOS Service on a TCP/UDP Transport: Detailed Specifications

Module 14: Managing File Resources

File and Print Services Technical Overview

Cannot Change Default Administrative Shares

Administrative Shares Do Not Appear on Server

Publishing a Shared Folder in Windows 2000 Active Directory

Windows 2000 File Replication Service Update

DFS Scalability in Windows NT 4.0 and Windows 2000

How to Install Distributed File System (Dfs) on Windows 2000

How to Back Up and Restore the DFS Structure in Windows 2000

Cannot Create a Dfs Link Under a Current Dfs Link

How to Troubleshoot FRS and DFS

Enterprise Class Storage

Default NTFS Permissions in Windows 2000

SETUP: File Delete Child Directory Permission in NTFS

How to Copy Files and Maintain NTFS and Share Permissions

Best Practices for NTFS Compression

More Disk Space Required to Copy or Move Compressed Files

Disk Quota Events Not Written to the Event Log Immediately

Sparse Files Use Quota Equal to Total Allocated Length

Best Practices for Encrypting File System

How to Encrypt Data Using EFS in Windows 2000

Using Efsinfo.exe to Determine Information About Encrypted Files

Methods for Recovering Encrypted Data Files

Module 15: Performing Disk Management

Dynamic vs. Basic Storage in Windows 2000

Option to Upgrade Basic Disk to Dynamic on Laptop Not Available

Cannot Revert Boot Drive from Dynamic Disk to Basic Disk

Upgrading the System or Boot Drive to Dynamic (Rooting)

Cannot Use Command-Line Switches with Disk Defragmenter Tool

Executive Software: Diskeeper, Undelete

Module 16: Implementing Disaster Protection

How to Recover Mirroring Windows NT Using IDE Devices

Creating a Boot Disk for an NTFS or FAT Partition

How to Back Up and Restore the System State

Description of the Windows 2000 Recovery Console

Windows 2000 Server Disaster Recovery Guidelines